Letters of Intent

Has it been a week worth remembering? Or how about a week worth forgetting? Has your calendar been so filled with things to do and places to be that you want to rip the thing off your wall and throw it in the trash? Then grab a letter of intent button from Julie at Foursons and let it all out!!!


Dear Hertz

You suck. 

I'm am done with being nice. 

I hired a car from you for a whole month in Austalia and all I want is my deposit back.  I am really struggling to understand why sending out a cheque for £120 is a problem for a huge multinational Corporation.  I gave you my cash and now you won't return it.  I've had e-mail conversations back and forth with your customer service department who keep telling me that I need to be patient.

Well I think that now 5 weeks have passed I've been patient enough and hope you can maybe understand why I'm losing my temper.  Today I spoke to a complete bitch lovely woman in your Customer Services Team who told me that I should've paid the deposit on my credit card instead of by cash and then I wouldn't be having this problem.  Also that cheques are so outdated it can take you 8 weeks to raise an order for one!! 

What fantastic customer service and what utter bullshit. 

The reason that I didn't pay the deposit on the card was because my credit card company were celebrating Christmas and I couldn't get anyone to answer the damn phone to figure out what the problem was.  Cash was therefore my only option.   I'm so glad that the car didn't break down becuase we would probably of still been stuck there in the middle of the Outback, if this is your attitude!

I forewarned you that if I didn't have a satisfactory outcome by today then I was going to share my complaint with the World via social networking and you either didn't believe me or didn't care.  If this letter makes people think twice about booking car hire through you then my job here is done!!!  I certainly won't be using you again and I shall link this blog to all my Twitter followers and through Facebook too.

I look forward to your reply (or not!!!)

Sincerely
A majorly pissed off customer!

Wordless Wednesday

Apologies and School Trips

You know I try really hard to keep this Blog about me and Chick and my life and not write about things that may offend or upset other people.  However sometimes I forget myself and the fact that I'm not a nameless Blogger and that some of my readers actually know me.  By writing about some topics or mentioning names I have inadvertently upset a very good friend of mine and so I wanted to start off with a big apology and a promise to try not and remember myself in future.

Today my little Chick has gone off on her first overnight school trip.  I stayed to wave her off on the coach and thankfully didn't cry like some Parents.  Having said that I'm really missing her tonight and am trying to pretend that she's just fast asleep in bed!!  The ridiculous thing is that the place they have gone too is literally 4 miles away....not far enough to even begin to miss her.  The house is awfully quiet though!

This is a picture of Chick and her 2 friends ready for the off this morning:

So what am I going to do with the house all to myself?  Well, I went to visit my Grandma and eat cake and watch the Olympics and now I'm in my PJ's with a bottle of wine.  I am going to spend the rest of the evening guilt free on the laptop, drinking wine, watching crap T.V. and eating all the junk food that Chick isn't allowed to eat....who says I'm not Rock 'n' Roll???!!!

Project 365 - The Daily Shoot

I haven't really said much about it here (although some of you may have noticed the links at the top of my page) but a couple of weeks ago I decided to join thousands of other people and do a Project 365.  It basically involves taking a picture every day for a year so that you end up with a photo diary for 2010.  I take hundreds of pictures anyway and this seemed like a challenge that was right up my street, as I would love to take more adventurous pics rather than just plain old holiday snaps.

To make it a bit more challenging for me and to encourage me to stop taking the same old pictures I've been following the challenges on 'The Daily Shoot'.  Today was the first day that I was brave enough to Twitter them a picture that I've taken and I'm so glad that I did because they used it on their site.....aaarrrrgggghhh I'm so excited!!! My pic looks a bit daft amongst some of the other more professional ones but yay me!!!!!

http://www.dailyshoot.com/